Friday, January 19, 2007

Backcountry Decisionmaking, the War in Iraq, and the Importance of a Questioning Attitude

With the almost complete lack of snow in Southern California, I spent last weekend getting caught up on reading rather than going on a previously planned ski trip to Sequoia National Park. I finished reading "State of Denial" by Bob Woodward and reviewing the Avalanche Safety Reader given out at the Avy Level 1 course I took last March. At first, I thought that they had nothing in common. It wasn't until Sunday afternoon when I was reading an article in the Economist, "Economics Focus: What the World Bank Knows", which was an assessment of the quality of research put out by the bank, that I realized what the link was. The point in the article that really struck me was that the Bank's leadership was consistently using untested research as gospel that their policies worked. They were looking for their in-house research to justify what they already wanted to do (prove that their aid programs and recommended reform programs actually worked) without criticizing the quality of the data or looking to see if it could also be used to show that their policies didn't work. This problem of trying to support the desired outcome is a problem that affects decisions everywhere from the backcountry to the White House to our everyday lives. I can guarantee you that none of us are immune to this.

In addition to putting out lots of information about how the environment (weather and terrain) affects avalanche safety, one of the big points that S. P. Parker, our instructor at the avy clinic, put out was the need to be aware of what is going on in our minds while making the decision about whether or not an area is safe. He brought up the fact that there's a catch-22 that exists in that the terrain we most want to ski often has the highest avalanche danger. The steep powder field that looks so nice also has a 35 degree pitch and has been having wind deposit snow on it for the last 10 hours. These are all major danger factors. But S.P. pointed out that all too often very experienced people ignore these danger factors and look for reasons why they should ski the terrain. Even if they do recognize that the danger factors do exist, they neglect to give them the proper consideration. Some of the messages that go on inside the brain of our friend Homo Powdericus are:
1) I've just spent 3 hours skinning up this mountain. There's no way I'm leaving without good turns.
2) It's been 1 month since I've gotten half decent powder. I don't care what signs I'm seeing. I need freshies.
3) It looks soooooo gooooood!!! I've never gotten hurt before. So I'll be fine this time.
4) Everyone seems to think its safe...so it must be.

These are all rationalizations that have gone through my head at some point to justify skiing a potentially dangerous slope to get some good turns. In retrospect, I recognize that they weren't very smart. They encouraged me to ignore my gut and not fully consider the downside to the decision.

A related issue that S.P. brought up is the tendency for groups to delegate decision making to those with the most experience. What this means is that a group of people will often just follow the most experienced person. He brought up numerous case studies where many of the lesser experienced people did notice danger factors and were concerned about them. But they neglected to speak up because they had decided to follow the person with the most experience. They figured that he noticed the danger factor and had given it the proper attention.

For those of you who haven't read it, I highly recommend reading "State of Denial". It's Bob Woodward's narrative and analysis of the decision making process behind going to war in Iraq and our subsequent strategy for fighting the insurgency. It was largely based on interviews Woodward conducted with key policy makers within the Bush administration. Whatever your politics are, the book is interesting in its lessons for decision making. Woodward argues that like our friend, homo powdericus, key members of the Bush administration did not maintain a questioning attitude. They both failed to question the validity of the evidence justifying their action (WMD intelligence that was 5-10 years old). Additionally, he argues that they failed to adequately consider the downside (not finding WMD, Iraqi infrastructure being in poor condition, the population becoming hostile and the possibility of Shia vs. Sunni fighting) of their decision. Within the government, there were numerous high ranking officials/military officers who did have serious doubts on all of these issues and failed to speak up just like the backcountry skiers who delegated decision making authority to the person with the most experience.

I do not intend this to be open up a discussion about the merits of the war in Iraq. THIS BLOG IS NOT MEANT TO BE POLITICAL! What I do want to show is that these decision making errors do take place and can result in serious consequences.

Within the submarine force, one of the guiding philosophies is to maintain a questioning attitude. What this means is to always question the information being presented to you (where did it come from, does it make sense when seen against current indications/past history, could it be wrong, etc), to use conservative assumptions (not politically conservative, but try to avoid “la la” land assumptions) and to always look at both the pros and cons. A key part of this philosophy is that it’s every crew members’ responsibility to speak up if they have a concern. What this means is that we expect the most junior sailor to speak up if they have a concern. While I at times found this frustrating while I was serving on board a submarine (USS Toledo), it helped to keep us safe while we were operating hundreds of feet underwater. Just like on the submarine, a questioning attitude will help to improve our decision making and to keep us safe, whether it’s at work or at the top of a mountain in the backcountry. I'm not saying it’s easy to maintain. But at the very least we should be aware of it.

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